Privacy Policy

1. Introduction

Aerogenix ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Company name and business information
• Billing and payment information
• Communication preferences and marketing consents

2.2 Business Information

We collect business-related information including:

• Industry and company size
• Lead generation requirements and preferences
• Campaign performance data and analytics
• Social media account connections and permissions

2.3 Technical Information

We automatically collect certain technical information:

• IP address, browser type, and device information
• Usage patterns and platform interactions
• Cookies and similar tracking technologies
• Log files and system performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our lead generation services
• Processing payments and managing your account
• Communicating with you about our services
• Analyzing and optimizing campaign performance
• Complying with legal obligations and preventing fraud
• Developing new features and services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud hosting providers, and analytics services.

4.2 Social Media Platforms

With your consent, we connect to your social media advertising accounts to manage campaigns and deliver lead generation services.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and employee training
• Secure data centers and infrastructure

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Account information: Duration of service relationship plus 7 years
• Payment data: As required by financial regulations
• Campaign data: 3 years for performance analysis
• Communication records: 2 years for customer service purposes

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

7.1 Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie settings through your browser preferences.

8.1 Types of Cookies

• Essential cookies: Required for platform functionality
• Analytics cookies: Help us understand usage patterns
• Marketing cookies: Used for targeted advertising
• Preference cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

12. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and port your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 (256) 925-6182
• Address: 1600 N Rooney St, Fort Stockton, TX 79735-3013